1. choose country
2. you will receive an email with the purchased return label
3. print your return label
4. place it visibly and securely
5. if the shipping bag has a shipping label on it, make sure this is either removed or covered by the new label - otherwise you risk the return shipping coming back to you, and not to us.
6. the shipment must be handed in at a Post
7. if you have lost our return / exchange slip, you can find it here.

if you do not receive the e-mail - please check your spam filter