1. Choose country
2. You will receive an email with the purchased return label
3. Print your return label
4. Place it visibly and securely
5. If the shipping bag has a used shipping label on already, please make sure this is either removed or covered with the new label - otherwise you risk the return shipment coming back to you, and not to us.
6. The shipment must be handed to your local parcel shop.
7. If you have lost our return slip, you can find it here.

If you do not receive the e-mail - please check your spam filter.

If you are not located in one of the countries listed above, all returns must be handled at your own expense. Please be aware of that we do not accept packages sent Collect On Delivery.